Your website had a smooth navigation and the payment system is better. Appreciate the good work. Thanks.
Ordering interface could be improved. There definitely could be more options of gifts like furniture pieces it gifts cards to local restaurants and stores in the cities something like groupon. I have used your service many times and I am happy with it. There were a few times when the gifts were broken or not delivered as features but once I got it touch with customer service they fixed the issues and resent the items. So happy with their service so far! Will sure use it again!
Excellent service as always.
We wanted to send flowers for the death of a family member for one of our co-workers. I was promptly called after placing the order for a couple of minor clarifications. I was also notified prior to the delivery that one of the flower types was not available. A suitable substitution was made. The flowers were delivered per the committed delivery date. The message was hand written which gave it a personal touch. The flowers were beautiful. Thank you!
I placed my order second time around and that was very helpful to carry on my instructions properly. However I had a call from Giftstoindia 24x7.com after placing my order. This is very helpful to review your order instruction. At the call centre the adviser are very helpful and afficient to help you in case of any ammendment or changes in your order.