I am very satisfied with the ordering and delivery process. They were quite helpful on the phone when I had to reschedule the delivery date at a short notice. However one suggestion is ti improve delivery times to before 11 AM local time especially ifor events like birthdays etc
I have used them on various occasions(birthdays/mothers day /fathers day) to send cakes, gifts to Mumbai from US and they have always delivered on time. This time i was a little late in ordering and needed the service the same day. They were still very helpful and accommodated my request. Their quality of cakes is good (PS: my family is full of picky eaters & they loved it). They also have a reminder system, where once you use their service they also remind you about the same occasion next year a few days in advance. (comes in handy for us the busybees ,who might not make it in time otherwise ;) ).